Common questions about our commercial cleaning solutions.
Explore our frequently asked questions to learn how Stratus Clean delivers industry-leading janitorial and cleaning services.
How does Stratus handle customer service emergency calls and after hour support calls? keyboard_arrow_down
We provide a 24/7 emergency line to ensure immediate response to special service needs or emergencies.
What type of insurance coverage does Stratus provide to its customers? keyboard_arrow_down
Stratus provides $2 million general liability insurance coverage, workers' compensation, $50,000 janitorial bond, and theft policy coverage to every customer.
What training and certification programs are provided to Stratus cleaning crews? keyboard_arrow_down
All Stratus Clean crew members complete a rigorous, standardized onboarding program covering safety protocols, advanced cleaning techniques, equipment operation, and professional service standards.
How does Stratus ensure janitorial crews are performing in accordance with its quality standards? keyboard_arrow_down
Stratus has its unique Monthly 50-point written evaluation, where our Operations Department ensures our janitorial crew is delivering the highest quality of service to our customers' expectations.
Does Stratus use green products? keyboard_arrow_down
Stratus uses its own proprietary line of eco-friendly green cleaning products, Stratus Green Clean. These chemicals are non-toxic, biodegradable, and contain no VOCs. You can contact us for detailed information on our chemical disclosures and SDS documents.
What is the difference between janitorial and commercial cleaning? keyboard_arrow_down
Commercial cleaning refers to a wide range of customizable services for commercial properties (offices, healthcare facilities, retail, etc.). Janitorial services are a part of commercial cleaning, typically referring to the routine, daily tasks such as trash removal, sweeping, and sanitizing surfaces.
How often should you get a commercial carpet cleaning? keyboard_arrow_down
Cleaning frequency is based on facility-specific factors, such as foot traffic and carpet age. We recommend a customized plan that combines routine daily care, periodic interim cleaning (like shampooing), and annual restorative treatments.
What are commercial cleaning services? keyboard_arrow_down
Commercial cleaning services from Stratus Clean are customizable, designed to maintain a clean, healthy environment for all commercial properties, including offices, schools, and industrial facilities. Services include hard floor care, janitorial services, post-construction cleaning, and more.
How do you get rid of dust after construction? keyboard_arrow_down
We address construction debris and dust through our comprehensive post-construction cleaning services. Our process ensures a move-in-ready facility by handling everything from fine dust removal to final details such as floor cleaning and surface polishing.
What is included in commercial cleaning tasks? keyboard_arrow_down
Commercial cleaning tasks cover a full spectrum of services, including day porter services, deep floor care, post-construction clean-up, and window/pressure washing. All services are fully customizable to meet your facility's unique scheduling and scope requirements.
Get a tailored cleaning plan for your facility.
- No-obligation walkthrough at your facility
- Customized schedules that never disrupt your work
- Direct line to your dedicated account manager
Request your free quote.
Tell us a little about your facility and a Stratus Clean representative will reach out with next steps.